Fraud

Zen Cart has the following mechanisms for detecting and blocking fraudulent activity:

• The orders screen has an indication at the left that the billing and shipping addresses are different. This can in some cases be a clue that the order is fraudulent.
• In Zen Cart 1.5.8 and above, the IP address used for account creation is tracked and displayed on the Admin > Customers > Customers page in the right hand infobox when a customer is selected.
• In Zen Cart 2.2.0 and above, the feature Customer account activation may be used to ensure that customers are using valid email addresses they own for account creation.
• Payment modules each have their own order status for new orders. Setting the status to “Pending” for a payment module allows you to check and ensure the payment went through before releasing the goods (virtual or physical).
• Plugins such as Delete Spam Customers and Activity Source allow you to track down and remove fraudulent entries from your database.