Responding to a hack

What to do if the bad guys break things

Apply Security Fixes applicable to your version

1. If any security fixes have been posted for your version, be sure you have installed them.

Site Audit to look for damaged or added files

2. You will need to do a full site audit to be sure all files are as you expect them to be. These steps can be used as a guide.

Secure Your Site Using the Security Recommendations

3. Ensure that you have secured your site following the recommendations provided with the code.

Other Resources

4. You may find these tips helpful: https://www.google.com/webmasters/hacked/

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.

Last modified September 20, 2020 by Scott C Wilson (f3bd368b).